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Userfeel Review 2024: Uncovering the Pros and Cons for Efficient UX Testing



Our Score

Easy to navigate & use.

No prior experience necessary.

Not meant for full-time income.

No guaranteed testing amount.

In today’s digital world, making some extra money on the side has become more accessible than ever before. One popular way to earn a little extra income is by participating in usability research through websites like Userfeel. Userfeel is a user testing platform that allows individuals to test websites and applications, providing valuable feedback to companies and developers. By becoming a tester on Userfeel, you can contribute to improving digital platforms while making a side income.

Userfeel offers an easy-to-navigate interface and pays $10 per approved test, with pay distributed weekly. No prior experience is necessary to become a tester, but it’s essential to note that Userfeel is not designed to be a full-time job. The number of tests available is not guaranteed, with a maximum of five tests per day. With this in mind, let’s dive deeper into the world of usability research and explore whether Userfeel is the right platform for you.

Key Takeaways

  • Userfeel is an accessible platform for earning extra money through usability research.
  • The website offers a user-friendly experience and up to five tests per day.
  • While suitable for side income, Userfeel is not intended as a full-time job.

What Is Userfeel?

userfeel user testing

Userfeel is a usability testing tool that provides businesses with valuable insight into how users interact with their websites or apps. With this platform, you can choose real people to conduct remote tests on your site or app, gaining insights and feedback that can help improve its usability. So, how does it work? Well, let’s break it down for you:

  • You create a test for your site or app, providing instructions and tasks for testers to perform.
  • Userfeel recruits testers who match your target demographic. Their reviews show a mix of positive and critical feedback, which is valuable in identifying areas of improvement.
  • Testers record their sessions while interacting with your site or app, sharing their thoughts out loud to give you context.
  • Finally, you receive videos and feedback from these tests, which you can use to optimize your site or app.

Userfeel is known for its straightforward and easy-to-use interface. Apart from traditional usability testing, Userfeel also offers:

  • Mobile app testing
  • Multi-language testing
  • Annotation tools to better analyze test videos

When it comes to pricing, Userfeel offers a variety of plans to suit different needs. Whether you’re a small business owner or part of a large enterprise, this tool can be a valuable addition to your team.

How Does Userfeel Work And What Are Its Pros & Cons?


User-friendly: The interface is easy to navigate and use.

Rewarding: As a usability tester, you can earn $10 per test, paid weekly.

No experience required: You don’t need prior experience as a tester.


Limited earnings: Userfeel is not intended to replace a full-time salary.

Test availability: The number of tests you receive is not guaranteed.

Daily cap: You can only take a maximum of five usability tests per day.

Userfeel Features & Benefits

userfeel become a user tester


As a tester on Userfeel, you need to perform tasks, speak clearly and loudly, provide useful commentary, answer questions in depth, work in a quiet environment, make valuable suggestions, express any confusion, and continuously explain your actions and reasoning during the test. Additionally, you should have Windows 7 (or newer) or a Mac computer and a microphone for clear audio.


Userfeel delivers fast results. Clients receive detailed customer feedback within 24 hours after submitting the usability test, and testers get paid $10 for each approved test on a weekly basis through PayPal or Amazon gift cards.


Your earnings depend on your abilities as a tester. After taking the Userfeel tester qualification exam, you receive a rating, which is also impacted by customer ratings for each test. Higher ratings increase your chance of being assigned tests and earning more money. However, there is no guaranteed number of tests and a five-test daily limit.


Userfeel ensures relevant feedback by allowing clients to filter testers based on key characteristics such as age, web experience, gender, and language.

Screening Questions

The platform also offers a screening option for clients to create specific questions for testers to answer before completing an evaluation. Honest answers to these screening questions lead to a higher likelihood of receiving payment and valuable feedback from the tester.


Detailed and specific feedback is essential in a usability test. By addressing tasks and questions directly while conducting the evaluation, testers can provide clients with valuable insights that can help improve their platforms.

User Testing Notifications

Testers receive notifications when tests are assigned to them. As there is a limit on the number of tests per day, and tests are not guaranteed, being prepared to respond quickly to notifications ensures that you don’t miss out on available testing opportunities.

Userfeel Reviews

Userfeel ranks among the best freelance user testing websites, but don’t just take my word for it! Check out what actual users have to say. With a 4.0 Trustpilot rating and a 4.4 G2 rating, it’s clear that many people like you appreciate the quality work offered by Userfeel.

Userfeel Review Social Proof
Userfeel Review Social Proof 2



Fiverr is an alternative platform ideal for freelancers searching for diverse job opportunities. Compared to Userfeel, Fiverr offers you higher pay potential and diverse jobs in various fields. It is more suited to experienced freelancers who seek stable income.


  • Higher pay potential
  • Diverse jobs and specifications
  • More suited to experienced freelancers


  • Pays per test
  • Not steady employment
  • No experience necessary


Jobspresso is a job sourcing platform that specializes in remote work. Unlike the limited testing opportunities available on Userfeel, Jobspresso can help you find a stable, full-time job in your desired field such as tech, marketing, and customer support. This platform is perfect for those with prior experience seeking solid employment opportunities.


  • Job sourcing platform
  • Potential for full-time employment
  • For experienced backgrounds


  • No experience necessary
  • Low pay
  • Not a supportable income


GoTranscript is a dedicated transcription platform where you can work on transcribing audio and video files. In contrast to providing video feedback on Userfeel, working for GoTranscript involves converting audio and video into high-quality transcriptions. This platform is best for quick, efficient typists with excellent listening skills.


  • $150 average monthly earnings
  • Always looking to hire
  • Competitive rates


  • $10 per test
  • 5 tests per day maximum
  • Weekly payouts

Who Is It For?

Userfeel is a fantastic tool for individuals and businesses alike wanting to improve their websites’ user experience. Whether you are a beginner or experienced, this review will help you understand if Userfeel is a good fit for you!

  • Are you a website owner looking to optimize your site and improve overall user experience? Userfeel’s customer service reviews suggest that their platform can help you identify areas of improvement.
  • Maybe you’re a UX designer who wants to test new layouts and features? Userfeel allows you to gather valuable feedback from real users quickly and efficiently – a must-have in your toolkit!
  • Or perhaps you’re looking for a side hustle! With Userfeel, testers have the opportunity to earn money by providing their valuable insights on various websites.

Things To Know Before Becoming A Userfeel Tester

So you are considering becoming a Userfeel tester? Great! There are a few essential things you should know before diving in, but don’t worry, we’ve got you covered.

  • Signing Up: To become a tester, you’ll need to create an account on Userfeel and pass a qualification test to start accepting paid usability tests.
  • Screener Questions: Be prepared to answer screener questions before each test. These ensure that you’re the right fit for the client’s target audience.
  • Test Duration: Tests typically last between 10-20 minutes, and you can complete them on a computer, tablet, or smartphone.
  • Payment: Userfeel pays around $10 per completed test, and you can expect payment within a week after the test’s approval.
  • Feedback: To succeed as a tester, always be honest and clear in your feedback about the websites or apps you’re testing, providing actionable suggestions for improvement.
  • Ease of Use: Userfeel has an easy-to-use app with clear instructions for each test, making it simple to provide accurate feedback.

Things To Consider Before Using A User Testing Website To Start An Online Gig

Before diving into user testing as an online gig, it’s essential to understand who benefits from these platforms, how to make money, and how to avoid scams.

Who Should Use A User Testing Website?

User testing websites are perfect for those who want to earn extra money alongside their job or pursue remote work without much experience. These platforms typically don’t require prior experience in digital media. Plus, if you’re working on your website or platform, user testing can offer valuable insights into how others organize their sites, helping you find inspiration and ideas for your own projects.

Making Money

User testing can be a viable option for making extra cash. You’ll be paid for each website you review, but keep in mind that a constant stream of tests may not be available, as this is not intended to be a full-time position. Nevertheless, the work pays consistently and usually doesn’t require prior experience.

Watch Out For Scams

When signing up for a user testing site, be on the lookout for scams that promise high rewards but deliver nothing. It’s important to research what previous or current testers have experienced with a site to gauge its quality. Make sure the payment offered is reasonable for the expected amount of work you’ll be doing. To achieve the best payout and maximize your rating results, being prepared and understanding the tasks required for user testing is necessary.

what next?

In this Userfeel review, you’ve discovered the ins and outs of this usability testing platform. From its benefits for testers to the variety of work available, Userfeel offers a great opportunity for those looking to make some extra income online.

As you continue exploring usability testing opportunities, consider the different platforms available, like Fiverr, Jobspresso, and Go Transcript. Weigh the pros and cons to find the one that suits your needs best.

Remember, consistency and dedication to providing valuable feedback will help you succeed in this side hustle. Keep honing your skills, and you’ll be well on your way to maximizing your earnings as a user tester.

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After being forced to shut down my brick and mortar business, I built my online business Be Your Maverick from scratch. Wasted way too much time researching ways to make money online. My mission is to help ambitious individuals cut through the scams and make better informed decisions getting started with an online business.